MARAFEQ
Keep facilities, service requests and maintenance connected.
Bring requests, work orders, assets and preventive maintenance into one Odoo workspace. Give service teams a clear view of priorities, ownership and progress.
Odoo backend application · Staff and management workspaces
Inside MARAFEQ
A clearer view of the work that matters.
Give teams a shared record of work, responsibility and progress. Explore the capabilities that support everyday decisions and follow-up.
Service request register
Replace scattered follow-up with a consistent record of service demand and ownership.
02Work orders, priority & SLA follow-up
Help coordinators focus on critical locations and track work against the agreed service commitment.
03Preventive maintenance plans
Move routine work into a planned cycle and reduce dependence on reactive follow-up.
04Locations, criticality & linked equipment
Build reliable location and asset master data for more consistent maintenance decisions.
05Utility consumption & cost tracking
Give facilities and finance teams a consistent view of consumption and utility costs.
The product in practice.
See all capabilitiesService request register
Replace scattered follow-up with a consistent record of service demand and ownership.
Preventive maintenance plans
Move routine work into a planned cycle and reduce dependence on reactive follow-up.
How the work connects
A shared journey, with clear responsibilities.
01
Register a service request
02
Prioritize and assign work
03
Execute and record maintenance
04
Review closure and service performance
An example of how the work connects. Detailed roles, approvals and configuration are agreed around your operation.
Useful for every team involved.
Service coordinators
Review demand, priorities and service deadlines.
Technicians and maintenance teams
Follow assigned work orders and preventive plans.
Facility managers
Review backlog, asset activity and service performance.
Configured around your operation.
Discuss your teams, locations and reporting needs before implementation. Agree the required workflows and any integration scope in a tailored demonstration.
Explore deployment optionsBilingual workspaces
Arabic and English interfaces for your teams.
Roles and responsibilities
Review access and responsibilities against your operating structure.
Supporting capabilities
Service levels and resolution targets. Backlog, SLA, MTBF, MTTR and preventive maintenance reporting.
Questions about MARAFEQ
Can you demonstrate our workflow?
Yes. We can arrange a demonstration around your users, operational needs and example records. We agree the intended scope before implementation.
Are these actual product screens?
These are selected product captures. Captions identify the interface language. A tailored demonstration can cover additional workspaces and configuration.
How are deployment and integrations agreed?
We review your hosting, access and integration requirements and confirm what is included in the agreed scope and quotation.
Your operation, demonstrated
See MARAFEQ through your team's work.
Walk through a relevant scenario with our team and discuss what your organization needs.